It’s important that we train the potential landlords that we can help. We can arrange the transfer of management forms for them, and even deliver the notice on their behalf. Lots of people don’t like confrontation, and they’ll simply stay with an agent even if they’re having a problem because

A) They feel it’s too hard to transfer over… just like we have a fear of changing banks… or

B) They don’t want to receive a grumpy call from the agent that they’re upset they’re leaving

Let your clients know that all they have to do is go through the authorisation forms with you, then you can take care of the rest on their behalf. You can even fill out the transfer form for them, and get them to sign it. Assist your clients to feel as though you are here to help them and make life easier for them. This is why they employ an agent in the first place, so we can act on their behalf.